Frequently Asked Questions
Everything you need to know about your Monos experience.
What is your standard shipping policy?
We offer free standard shipping on all orders over $100 within the continental United States. Domestic orders typically arrive within 5-7 business days.
How do I initiate a return or exchange?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our online returns portal to generate a prepaid shipping label.
What materials are used in your garments?
Monos is committed to sustainability and quality. We primarily use organic cotton, recycled polyester, and ethically sourced wool to ensure long-lasting comfort and style.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my Monos pieces?
To preserve the quality of your clothing, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner garment tag.